Do you have any English-speaking staff?
Please be advised that the hotel does not have any foreign-language speaking staff.
Do you have a pick-up service?
We can pick groups of two or more guests at JR Onoura Station. Please call on the day of your arrival to make arrangements.
Are there any facilities such as convenience stores or place to eat nearby?
There is a convenience store near Onoura Station. In the vicinity of the hotel, meals are available at “Benimansaku no Yu.”
Are mobile phone chargers available at the hotel?
iPhone, mini-USB and micro-USB cables rentals are available.
What are the check-in and check-out times?
Check-in is from 4:00 pm and check-out is at 10:00 am on your departure day.
Can guests use the Internet in the hotel?
Free wireless LAN is available for use in the hotel, but PCs, printers or other such devices are not provided.
Which credit cards does the hotel accept?
The hotel accepts VISA, MASTER, AMERICAN EXPRESS, DC, DINERS, UC, JCB, MILLION and LIFE. Please be advised that a 5% handling charge will be charged when you use the cards for special plans.